BPO Services:

• Australian Utility Services:
  • NCI GROUP provides back-end operations of Australian Electricity & Gas customer transactions, using digital technologies to meet the quality & TAT as per the SLA. As an organization we thrive to increase efficiency & quality of work.

• Banking Services:
  • Our banking services comprises:
    • Transaction Process
    • Loan & Credit Card Sales
    • Loan & Credit Card recovery
    • Customer contact services

• IT Services:
  • In the epic battle for creating a striking web presence for your business; it is only imperative that you need a website designing that stand out from the crowd not only in terms of looks and experience but more importantly in terms of navigation and usability for the visitors. Today, website designing is all about understanding the medium thoroughly to convey the message and promote the brand in the most dynamic way, of course without being loud and pestering.

• Email Support:
  • For the companies, it becomes tedious to answer all the Customer Email Queries. Due to delay in response, the company may lose the business opportunities from the potential customers. The queries can be about the Company Information, Location, Presence, Clientele, Product Details, Features, Specification, Work Culture, Certain Technical Documents, Bank Details, Payment Methods & Procedures, etc.

E-Governance:

E-Governance or electronic governance relates to the integration of Information and Communication Technology (ICT) within all governmental processes. The main purpose of e-Governance is to enhance the Government’s ability to address the needs of its people in a convenient, efficient and transparent manner.

NCI Group offers E-Governance services that simplify processes for governments, their citizens and various business/interest groups by implementing IT solutions that bring about simple, transparent, moral and accountable governance. We deliver services that offer easy access and provide the quick and efficient communication of necessary information.

Recruitment and Manpower supply:

We partner with Companies, importantly government projects in order to staff their work stations and projects in response to their business objectives. Through this, we accelerate our client’s business by providing staffs with the right qualifications and skills that will raise the productivity and effectiveness of their total workforce, thus making our clients more profitable and competitive.

We use our experienced professionals and approved methodology and systems in place to source, evaluate and select candidates with the relevant knowledge and skills suitable for identified position(s), with respect to the specifications and needs of our partners.